We had a call here at SERVPRO this week for water damage in a clients' basement over the weekend. The upstairs toilet leaked and unfortunately leaked through the entire floor. If it wasn't enough as it was that our clients' furniture was damaged, his basement floor and walls had sever water damage as well. He knew he wouldn't be able to take care of the issue himself, so he decided to call us right away. Our client didn't think twice about calling us since he had used our services before when he had a fire in his kitchen upstairs. He knew we'd be a reliable source and get the job done efficiently. He said he will be referring us out to family and friends in the future if another problem arises.